Motorist Assistance

FSU Campus Roadside Program

administered by
JustJump logo

Florida State University has partnered with the Campus Roadside Program to provide emergency lockout and minor roadside services to FSU faculty, staff, and students. You can pay an exclusively awesome “on-campus” rate at the time of service using cash, card, cash app, or if applicable, your own roadside assistance coverage.

To request priority assistance please call (850) 629.8569 or visit justjumpusa.com/florida-state-university for additional program information.

The Campus Roadside program is administered by JustJump USA, America’s Premier Lockout, and Roadside Assistance Company.

JustJump USA is an independently contracted partner of Florida State University; not an employee, department, or subdivision of FSU.

For company policies, please visit justjumpusa.com/policies.

Campus Roadside Coverage Area

Campus Roadside Program Services:

  • Emergency Locksmith: Car Unlock Service
  • Jump Starts
  • Car Battery Testing
  • Alternator System Testing
  • Flat Tire: Change (must have spare)
  • Flat Tire: Air Inflation
  • Emergency Gas Delivery (maximum 2.5 gallons)
  • General Troubleshooting Assistance

Program Features:

  • 24/7 On-Call Priority Service
  • Track the live location of your technician and estimated arrival time from the comfort of your phone via Just Jump’s online service tracking system.
  • Automated Text Updates keeps you fully informed on the status of your request.
  • If eligible; costs are reimbursable by your auto club membership, car insurance, or other roadside assistance program.

Program Daily Rates:

  • Service Fee: $17.95

Campus Roadside Rewards:

  • We‘ll automatically enroll you in our rewards program after your first paid service. You’ll earn 5 points after each paid occurrence.
  • Use 10 points for FREE Campus Roadside Assistance. Points expire after 3 months on the last day of the month. Campus Roadside points earned are also redeemable with Just Jump USA.
  • You don’t need to sign up to receive service; however, you must be enrolled in our rewards program to earn points towards free services. You may enroll by visiting justjumpusa.com/florida-state-university and scrolling down to the Rewards Program section.

FAQ:

What do I need?

You will need to present your state-issued identification. Your FSUCard is not necessary.

My car is located in between another car or in front of a wall. Will I need to push it so the technician can get to it?

No. Please do not push or move your vehicle. Technicians can professionally service your vehicle wherever it is parked.

Can my student account be charged?

At this time, you can only pay for services using cash, card, or cash app.

How long before the service arrives?

JustJump USA technicians strive to complete service calls in under 25 minutes from the time the call was dispatched, however, as an on-demand service, the actual time of arrival may vary.

What if I can’t afford service?

Please contact JustJump USA.

I’m not on campus, am I covered?

JustJump USA’s general service rates, terms, and conditions, will apply for any customers that need service outside of the Campus Roadside Program. Visit justjumpusa.com for more information.